Frequently Asked Questions
How often is the collection replenished?
Does my rug need maintenance?
There is a stain in the carpet, what now?
There are creases in the cloth
Can I order a specific carpet in a different size?
When will the rug be delivered?
What happens if the rug is offered and I am not at home?
What is the difference between a handmade and machine made carpet?
Is there a warranty on my rug?
The rug is not perfectly straight or has some imperfections
I am an interior designer / professional seller. Do you do collaboration?
I have another question, what now?