Frequently Asked Questions

How often is the collection replenished?

Does my rug need maintenance?

There is a stain in the carpet, what now?

There are creases in the cloth

Can I order a specific carpet in a different size?

When will the rug be delivered?

What happens if the rug is offered and I am not at home?

What is the difference between a handmade and machine made carpet?

Is there a warranty on my rug?

The rug is not perfectly straight or has some imperfections

I am an interior designer / professional seller. Do you do collaboration?

I have another question, what now?

Last tip!